Suggested Troubleshooting Manual Edits:

 

 

 

 

Pairing 2 Wireless Remote to Operate 2 Adjustable Bases Together:

 

 

 

5.   If a second adjustable base is owned, please repeat the same process.

Adjusting Height Of A Base
To raise the height, customers can purchase stackable leg extenders (SLE) from Customatic Customer Care Center.
Each are 2”, at most 3 can be stacked together, raising the base by an additional 6”

For lowering the height of a base, please review the following:
Option A:
Lounger with castors: unscrew all the castors from the legs and suggest consumer purchase furniture cups from a local hardware store to protect their floors. Please note that removing the castors will reduce 2.5”of height from the adjustable base.

Option B:
Lounger with post legs: Customer needs to purchase a SLEC-2 kit, which includes two 2” stackable leg extenders, two .5” carps, two screws, and an allen wrench.

Option C:
Non-Lounging base will function without legs, flat on the floor. Unscrew the legs/castors and suggest consumer purchase furniture cups from a local hardware store to protect their floors.